Home  ::  Log In  ::  Search :: 
Classroom-Based Programs
Conferences and Workshops
Instructor-Guided Online Courses
Live Webinars

Designations and Certificates
Magazine and Newsletter Subscriptions
Market and Research Data
Publications and Guides
Self-Study Web-Based Courses
Webinar Recordings and Packages

CC_S_207.1 CMF Servicing Operations Fundamentals
Member Price: $49.00
Nonmember Price: $79.00
Product Code: DL2-011242-WC-W
Delivery Options: N/A

Description of Product

This is a commercial/multifamily course.

Within every commercial/multifamily servicing organization, there are various operational duties that are essential to the successful management of loan portfolios. These duties involve cash management, processing loan transactions and events on a servicing system, reporting to investors, tax administration, insurance administration, and the administration of other collateral.

CMF Servicing Operations Fundamentals takes a broad look at commercial/multifamily servicing operations. It begins with a discussion of servicing processes in regards to basic cash flow. This discussion is followed by an introduction to the various industry parties involved in servicing operations and how authority is typically delegated. Next, the course explores roles in the servicing operation that deal with audit and regulatory standards, USPAP minimum servicing standards, SEC regulation AB, auditing attestation standard, and other compliance standards that impact the day-to-day servicing operations activities. From there, the course discusses the important management tools of servicing operations: data quality control processes, management reports, and metrics. The end of the course presents interviews with two experts in servicing operations.


  • Basics of Servicing Operations
  • Key Parties
  • Role of Servicing Operations
  • Audit and Regulatory Standards
  • Management Tools
  • Interviews with Servicing Operations Experts

    Seat time approximately one (1) hour.

    Copyright 2016.

    Product Category:
    Self-Study Web-Based Courses 
    This is a self-paced, self-study course. Enroll anytime and take up to 12 months to complete the course. 
    Contact Info:

    For registration information, call (800) 793-6222 or email education@mba.org.

    Contact E-mail:
    CC_S_207.1 CMF Servicing Operations Fundamentals 
    You may also be interested in these products...
    CC_S_207.2 System Processing in CMF Servicing
    CC_S_207.4 Critical CMF Servicing Operations and Duties
    CC_S_207.3 CMF Tax and Insurance Escrow Administration

       Terms of Use & Privacy Statement

    Copyright © 2019 Mortgage Bankers Association.  All rights reserved.