Home  ::  Log In  ::  Search :: 
EVENTS
Classroom-Based Programs
Conferences and Workshops
Instructor-Guided Online Courses
Live Webinars

PRODUCTS
Designations and Certificates
Magazine and Newsletter Subscriptions
Market and Research Data
Publications and Guides
Self-Study Web-Based Courses
Webinar Recordings and Packages

RC_LA_CR_300.3 Accounting for CSRs
Member Price: $49.00
Nonmember Price: $79.00
Product Code: DL2-011146-WC-W
Quantity:
Delivery Options: N/A







Description of Product
Description:

This is a single-family/residential course.

Borrowers often call with a question about their payments, fees, or late charges. Many times these questions arise after they receive their year-end and Form 1098 statements. To answer these questions, you may need information about the following:

  • The borrower's payment history.
  • How the borrower's loan is amortized.
  • How the borrower can remit payment.
  • Fees and late charges charged by your company.
  • Why year-end and Form 1098 statements are provided to a borrower.

Accounting for CSRs provides you with the knowledge and information necessary to respond to questions about these items.

Topics:

  • Borrower Inquiries
  • Payment Processing
  • Fees and Late Charges
  • Year-End Requirements

Seat time approximately one (1) hour.

Copyright 2019.

 
 
Product Category:
Self-Study Web-Based Courses 
 
Notes:
This is a self-paced, self-study course. Enroll anytime and take up to 12 months to complete the course. 
 
Contact Info:

For registration information, call (800) 793-6222 or email education@mba.org.

 
 
Contact E-mail:
education@mba.org 
 
Product:
DL2-011146-WC-W 
 
Title:
RC_LA_CR_300.3 Accounting for CSRs 
 
You may also be interested in these products...
RC_LA_CR_300.1 Customer Service Basics
$49.00/$79.00
Details
RC_LA_CR_300.2 Laws and Regulations for CSRs
$49.00/$79.00
Details
RC_LA_CR_300.4 Escrow Operations for CSRs
$49.00/$79.00
Details


   Terms of Use & Privacy Statement

Copyright © 2019 Mortgage Bankers Association.  All rights reserved.